Tools
CRM, Loyalty and Customer Engagement Software
We build intelligent CRM, loyalty, and customer engagement platforms that help brands capture leads, nurture relationships, increase repeat purchases, and maximize customer lifetime value through automation, personalization, and data-driven insights.
Industry leaders that trusted our services
Unified Customer View
Automated Engagement Workflows
100% custom built
Challenges we solve
Customer data scattered across sales, marketing, and support tools
Manual follow-ups leading to lost leads and poor engagement
Low repeat purchases due to lack of personalization
No real-time visibility into customer journeys and behavior
Disconnected loyalty programs with limited impact on retention
Core capabilities we offer
Centralized customer relationship management
All customer data is unified into a single CRM, creating a 360° view of every lead, customer, and account across channels, touchpoints, and interactions.
Lead & opportunity management
Capture, track, and manage leads through customizable pipelines. Automated task reminders and stage-based workflows ensure no opportunity is missed.
Customer segmentation & profiling
Customers are segmented based on behavior, purchase history, engagement level, and preferences, enabling targeted and relevant communication.
Loyalty & rewards management
Design flexible loyalty programs with points, tiers, referrals, and rewards that incentivize repeat purchases and long-term engagement.
Marketing & engagement automation
Automate customer journeys across email, SMS, WhatsApp, and push notifications to deliver timely, personalized messages at scale.
Omnichannel communication hub
Manage conversations across multiple channels from a single dashboard, ensuring consistent and contextual customer interactions.
Segments we cover
Retail & D2C Brands
Increase repeat purchases and build long-term customer relationships.
E-Commerce & marketplace businesses
Automate engagement across browsing, purchase, and post-sale journeys.
Subscription & membership models
Improve retention through personalized lifecycle communication.
Sales, marketing & customer Success teams
Unified tools to manage acquisition, engagement, and retention efficiently.
AI-powered feature
AI lead scoring
Automatically prioritize high-intent leads based on behavior and engagement patterns.
AI personalization engine
Deliver personalized product recommendations, offers, and content for each customer.
AI churn prediction
Identify customers at risk of dropping off and trigger proactive retention campaigns.
AI Campaign performance insights
Analyse campaign results to optimize messaging, timing, and channels.
Predictive engagement triggers
Automatically trigger communications based on predicted customer actions and lifecycle stages.
Impact we will create
Higher lead conversion rates
Increased repeat purchases and retention
Faster sales follow-ups and engagement
Improved customer lifetime value
Clear visibility across the entire customer journey
Future ready solutions
Scale customer engagement without complexity
Support growing customer bases without increasing manual effort.
Maintain consistent brand communication
Ensure unified messaging across teams, channels, and regions.
Adapt journeys as customer behavior evolves
Easily modify workflows, segments, and engagement strategies.
Support advanced CRM & loyalty use cases
Handle complex loyalty rules, multi-brand journeys, and omnichannel engagement.
Custom build, not a generic SaaS
Our CRM and engagement platforms are built around your business model, not constrained by rigid SaaS limitations.
Full ownership of customer data and logic
Control over workflows and engagement rules
Flexibility to evolve as your business grows
Our Technology Foundation
Frontend
Next.js
React.js
Angular
Vue.js
Nuxt.js
Backend
Node.js
Python
PHP
Laravel
Express.js
Cloud Infrastructure
AWS
Google Cloud
Azure
Vercel
DigitalOcean
Security & Compliance
SSL
GDPR
SOC 2
PCI-DSS