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    PropTech & Real Estate

    Built a marketplace for seamless property discovery

    E-Commerce

    We optimize checkout and conversion journeys.

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    We digitize patient and provider workflows.

    FinTech & Insurance 

    We build secure, scalable digital flows.

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    We design engaging wellness product journeys.

    Retail

    We enhance shopping and product experience flows.

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    Marketing & Sales Automation

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    SEO & Content Strategy

    Analytics & Conversions

    CRM Implementation & Integration

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  1. Home
  2. Category
  3. CRM, Loyalty and Customer Engagement Software 

CRM, Loyalty and Customer Engagement Software 

We build intelligent CRM, loyalty, and customer engagement platforms that help brands capture leads, nurture relationships, increase repeat purchases, and maximize customer lifetime value through automation, personalization, and data-driven insights.

CRM, Loyalty and Customer Engagement Software 
Industry leaders that trusted our services
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Unified Customer View

Automated Engagement Workflows

100% custom built

Challenges we solve

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Customer data scattered across sales, marketing, and support tools

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Manual follow-ups leading to lost leads and poor engagement

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Low repeat purchases due to lack of personalization

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No real-time visibility into customer journeys and behavior

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Disconnected loyalty programs with limited impact on retention

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Core capabilities we offer

Centralized customer relationship management
Centralized customer relationship management

All customer data is unified into a single CRM, creating a 360° view of every lead, customer, and account across channels, touchpoints, and interactions.

 Lead & opportunity management
Lead & opportunity management

Capture, track, and manage leads through customizable pipelines. Automated task reminders and stage-based workflows ensure no opportunity is missed.

Customer segmentation & profiling
Customer segmentation & profiling

Customers are segmented based on behavior, purchase history, engagement level, and preferences, enabling targeted and relevant communication.

 Loyalty & rewards management
Loyalty & rewards management

Design flexible loyalty programs with points, tiers, referrals, and rewards that incentivize repeat purchases and long-term engagement.

Marketing & engagement automation
Marketing & engagement automation

Automate customer journeys across email, SMS, WhatsApp, and push notifications to deliver timely, personalized messages at scale.

Omnichannel communication hub
Omnichannel communication hub

Manage conversations across multiple channels from a single dashboard, ensuring consistent and contextual customer interactions.

Segments we cover

Retail & D2C Brands

Increase repeat purchases and build long-term customer relationships.

E-Commerce & marketplace businesses

Automate engagement across browsing, purchase, and post-sale journeys.

Subscription & membership models

Improve retention through personalized lifecycle communication.

Sales, marketing & customer Success teams

Unified tools to manage acquisition, engagement, and retention efficiently.

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AI-powered feature

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AI lead scoring

Automatically prioritize high-intent leads based on behavior and engagement patterns.

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AI personalization engine

Deliver personalized product recommendations, offers, and content for each customer.

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AI churn prediction

Identify customers at risk of dropping off and trigger proactive retention campaigns.

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AI Campaign performance insights

Analyse campaign results to optimize messaging, timing, and channels.

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Predictive engagement triggers

Automatically trigger communications based on predicted customer actions and lifecycle stages.

Impact we will create

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Higher lead conversion rates
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Increased repeat purchases and retention
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Faster sales follow-ups and engagement
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Improved customer lifetime value
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Clear visibility across the entire customer journey
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Future ready solutions

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Scale customer engagement without complexity

Support growing customer bases without increasing manual effort.

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Maintain consistent brand communication

Ensure unified messaging across teams, channels, and regions.

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Adapt journeys as customer behavior evolves

Easily modify workflows, segments, and engagement strategies.

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Support advanced CRM & loyalty use cases

Handle complex loyalty rules, multi-brand journeys, and omnichannel engagement.

Custom build, not a generic SaaS

Our CRM and engagement platforms are built around your business model, not constrained by rigid SaaS limitations.

Full ownership of customer data and logic

Control over workflows and engagement rules

Flexibility to evolve as your business grows

Our Technology Foundation

Frontend
Next.js

Next.js

React.js

React.js

Angular

Angular

Vue.js

Vue.js

Nuxt.js

Nuxt.js

Backend
Node.js

Node.js

Python

Python

PHP

PHP

Laravel

Laravel

Express.js

Express.js

Cloud Infrastructure
AWS

AWS

Google Cloud

Google Cloud

Azure

Azure

Vercel

Vercel

DigitalOcean

DigitalOcean

Security & Compliance
SSL

SSL

GDPR

GDPR

SOC 2

SOC 2

PCI-DSS

PCI-DSS

View All

Build your CRM, loyalty & customer engagement platform

FAQ

When in doubt always ask?

CRM, loyalty, and customer engagement software helps businesses manage customer data, run loyalty programs, and improve customer interactions across all touchpoints.

 

It personalizes communication, rewards repeat customers, and builds long-term relationships that increase customer loyalty and repeat sales.

 

This software is ideal for retail, e-commerce, hospitality, and service businesses looking to improve customer experience and retention.

 

Yes, most CRM and loyalty platforms integrate with POS, e-commerce, marketing automation, and analytics tools.

 

Key features include customer data management, loyalty programs, personalized campaigns, omnichannel engagement, and performance analytics.

Noseberry Digitals - Your Growth Partner in Digital Transformation

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+91- 8267816000[email protected]

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