Tools
CRM, Loyalty & Engagement Automation
Retention is the real revenue engine. We design and implement intelligent CRM, loyalty, and engagement automation systems that help brands increase customer lifetime value, drive repeat purchases, and build long-term relationships through personalized, data-driven experiences.
Industry leaders we serve
Built for retention-led growth
Proven across B2C & B2B models
Scales across channels & customer journeys
Industries we serve
D2C & consumer brands
E-commerce & marketplaces
Subscription-based businesses
FMCG & grocery
B2B & enterprise platforms
Fintech & digital services
Core CRM, loyalty & engagement capabilities we offer
Customer data & CRM foundation
We unify customer data across touchpoints into a single CRM system, giving brands a 360° customer view. Profiles capture behaviour, transactions, preferences, and engagement history to power personalization and smarter decision-making.
Loyalty & rewards programs
We build flexible loyalty systems that drive repeat purchases and brand affinity. Points, tiers, cashback, referrals, and gamified rewards are designed to increase frequency, retention, and lifetime value.
Engagement automation
Our engagement workflows automate personalized communication across channels. Trigger-based journeys ensure customers receive the right message at the right time to stay engaged throughout their lifecycle.
Campaign & performance management
We enable brands to design, launch, and track campaigns with ease. Real-time insights help optimize engagement strategies, improve conversion rates, and measure ROI across all customer touchpoints.
AI-powered CRM & engagement capabilities
AI customer segmentation
Dynamically segment users based on behavior, value, and engagement.
AI churn prediction
Identify at-risk customers early and trigger retention workflows.
AI personalization engine
Deliver hyper-personalized offers, content, and rewards
AI lifecycle automation
Predict next-best actions to guide customers across journeys.
Smart engagement triggers
Automate real-time messages based on behavior and inactivity.
CRM & loyalty MVP features
We help brands launch fast with a retention-focused MVP that can scale with growth and customer data.
Faster go-to-market
Lower implementation risk
Data-backed engagement decisions
Scalable CRM foundation
Features you will get
Unified customer Profiles
Centralized customer records combine behavior, transactions, and engagement data for personalization and targeting.
Loyalty & rewards setup
Core loyalty mechanics including points, rewards, referrals, and tier logic to drive repeat engagement.
Automated campaigns
Pre-built automation for welcome journeys, re-engagement, cart recovery, and post-purchase follow-ups.
Multi-channel messaging
Engage customers via email, SMS, push notifications, and in-app messaging from a single system.
Analytics & reporting
Track engagement, retention, campaign performance, and customer value through real-time dashboards.
Impact we will create
Higher customer lifetime value (LTV)
Increase in repeat purchases & engagement
Reduced churn & inactive users
Stronger brand loyalty
Higher revenue from existing customers
Enterprise integration ecosystem
Modern CRM and engagement platforms must integrate seamlessly across your business. We ensure real-time data flow and automation across your entire ecosystem.
What we integrate with
E-commerce platforms & apps
Sync customer activity, orders, and events to power engagement automation.
Marketing & communication tools
Connect email, SMS, push, and WhatsApp platforms for unified messaging.
Data & analytics systems
Feed customer and campaign data into BI tools for performance tracking and insights.
Payment & subscription systems
Use transaction data to trigger rewards, loyalty benefits, and lifecycle journeys.
Why choose Noseberry for CRM & engagement automation
Custom-built CRM & loyalty systems
Strong focus on retention, LTV & lifecycle growth
AI-driven personalization & automation
Scalable, enterprise-ready architecture
Long-term optimization & support
Our Technology Foundation
Frontend
Next.js
React.js
Angular
Vue.js
Nuxt.js
Backend
Node.js
Python
PHP
Laravel
Express.js
Cloud Infrastructure
AWS
Google Cloud
Azure
Vercel
DigitalOcean
Security & Compliance
SSL
GDPR
SOC 2
PCI-DSS