User Experience/UX Research and Audit

UX Research and Audit

UX Research and Audit

We find out what your users actually need, and where your product loses them, so design decisions are based on evidence, not opinion. A decade of craft, 250+ products shipped across 20+ countries.

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What is UX research and audit

UX research and audit is the practice of studying how users behave and evaluating a product against usability principles, to reveal problems and opportunities. Noseberry runs user research, usability testing and expert audits, turning findings into clear, prioritised design recommendations.

Where we come in

01

Drop-off or low conversion you cannot explain.

02

A product built on assumptions, not evidence.

03

A redesign that needs a clear starting point.

04

Design debates that need data to settle them.

What we do

Evidence before pixels.

User research and interviews
Usability testing
UX audits and heuristic evaluation
Analytics and behaviour analysis
Prioritised findings and recommendations

What is a UX audit?

The fastest way to lift performance.

A UX audit is an expert review of your product against usability and design best practice, identifying what is hurting the experience and what to fix first. It is often the fastest way to lift performance without a full redesign.

How we design

Questions in, answers out.

01Define questions
02Research and test
03Analyse
04Prioritise
05Recommend

Selected work

Design that delivers.

+26%conversion

SaaS · Conversion

Unexplained drop-off in the trial funnel.

Research pinpointed the blockers; fixes raised conversion 26%.

18 issuesprioritised

FinTech · Audit

A product needed a clear redesign starting point.

A heuristic audit surfaced and prioritised 18 usability issues.

+19%task success

E-Commerce · Testing

Users struggled to complete key tasks.

Usability testing drove changes that lifted task success 19%.

View the full portfolio

Sector-anonymised outcomes shown until named clients are approved.

Why Noseberry

Craft that converts.

Evidence-led.
Actionable, prioritised findings, not just reports.
Research that flows straight into design and build.
And measurable improvement.

2M+

lives touched

15+

Fortune 500 clients

250+

products delivered

20+

countries

Related services

UI/UX Design Product Design Design Systems Business Intelligence User Experience hub

Insights

Insights on design that works

View all insights

UI vs UX: what the difference really means for your product.

Why research before pixels saves you from expensive redesigns.

What a design system is, and when your team actually needs one.

Design, answered.

What is UX research?

Studying how users behave and what they need, so design is based on evidence.

What is a UX audit?

An expert review of your product against usability best practice, with prioritised fixes.

How much does a UX audit cost?

It is a focused, fixed-scope engagement. We share a clear price on the first call.

How long does research take?

Usually one to a few weeks depending on scope.

Do the findings lead to design?

Yes, we can take findings straight into redesign and build.

Let us find what your users really need.

Book a free 30-minute call and we will scope your design work.

Related resources

Go deeper with our thinking

Establishing a Unified Brand Identity and Digital Experience via a Modern Website

Read case study

The Complete Guide to Answer Engine Optimisation (AEO)

SEO vs AEO vs GEO Explained

User Research Methods That Actually Improve Product Decisions

Prototyping Before Building: How to Validate UX Ideas Early

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